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Privacy Policy

How we collect, use, and protect your personal information.

Last updated: October 2025

This Privacy Policy describes how JTWS ("we", "us", or "our") collects, uses, and protects the personal information you provide when using our website or services.

1. Information We Collect

We may collect personal information when you use our website, contact us, or engage with our services. This may include:

  • Contact details such as your name, email address, and message content when submitted through our contact form.
  • Technical information such as IP address, browser type, and pages visited (via analytics tools or cookies).
  • Any information you choose to share with us voluntarily.

2. How We Use Your Information

We may use your information to:

  • Respond to your enquiries and provide requested services.
  • Improve our website, products, and user experience.
  • Send administrative or support communications.
  • Analyse website traffic and usage trends (via analytics).

3. Cookies and Analytics

Our website may use cookies and analytics services (such as Google Analytics) to help us understand visitor interactions. You can control or disable cookies through your browser settings.

4. Data Storage and Security

Your personal data is stored securely on servers hosted in the United Kingdom or within the European Economic Area (EEA). We implement technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

5. Sharing of Information

We do not sell or rent your data. We may share limited information with trusted third parties (such as hosting or analytics providers) solely to perform functions on our behalf, under strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal data, and to request restriction or objection to certain types of processing under UK GDPR. To exercise your rights, contact us at [email protected].

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of such sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:
[email protected]